Terms & Conditions

Last updated: 1 January 2026

1. Acceptance of Terms

By accessing this website and/or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our website or services.

2. Age Restriction

All guests at FestiveNightFlow events must be aged 18 years or older. We reserve the right to request identification and refuse entry or service to any person under 18. Event organisers are responsible for ensuring all attendees meet this requirement.

3. Entertainment Only

All casino games provided by FestiveNightFlow are for entertainment purposes only. No real money gambling takes place at any of our events. "Fun money" chips have no monetary value and cannot be exchanged for cash or prizes unless specifically arranged as part of an event package.

4. Booking & Payment

• A non-refundable deposit of 10% of the total quoted amount is required to secure your booking.
• Full payment is due no later than 30 days prior to the event date.
• Payment can be made via bank transfer, credit card, or PayPal.
• All prices are quoted in Australian Dollars (AUD) and are exclusive of GST unless otherwise stated.

5. Cancellation Policy

• Cancellations made more than 60 days before the event: full refund minus the 10% deposit.
• Cancellations made 30–60 days before the event: 50% refund of total amount paid.
• Cancellations made less than 30 days before the event: no refund.
• FestiveNightFlow reserves the right to cancel or reschedule due to force majeure events.

6. Venue & Access

The client is responsible for ensuring the venue is accessible for our setup team at least 2 hours prior to the event start time. Adequate space, power supply, and parking for our vehicles must be provided. Any additional costs incurred due to venue access issues will be charged to the client.

7. Liability

FestiveNightFlow carries comprehensive public liability insurance. We are not responsible for loss or damage to personal property, injury caused by third parties, or any consequential losses arising from our services. Clients are responsible for the behaviour of their guests.

8. Equipment

All equipment remains the property of FestiveNightFlow. Clients will be held financially responsible for any damage to equipment caused by guests or venue conditions beyond normal wear and tear.

9. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of FestiveNightFlow and may not be reproduced without written permission.

10. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

11. Contact

For questions about these terms, contact us at [email protected] or call +61 2 1234 5678.